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The easiest and quickest way to contact our support service is to fill in the contact form in the "Support" area.
Sometimes the problem can be solved in a flash, that’s why we recommend checking out our FAQs!

We frequently test our products with new and special ingredients and flour.
This allows us to offer recipes that are perfectly calibrated for Marcato machines.
You can find all the latest developments in the "Academy" area.
We recommend signing up for our newsletter to constantly keep abreast with all the news!

The manuals of our products are available in the "Download" area of the website.
We periodically update the contents, we therefore suggest signing up for our newsletter to keep up to date with all the news!

To solve this problem, please contact our Customer Service using the following form.
To prevent product damage, we recommend not taking the initiative and instead wait for our operator’s instructions.

To solve this problem, please contact our Customer Service using the following form.
The most common cause is attributable to the fuse, which can be easily replaced by following the instructions we will provide.
To prevent product damage, we recommend not taking the initiative and instead wait for our operator’s instructions.

Pastadrive is compatible with Marcato machines: Atlas 150/180, Ampia 150/180, Atlas Roller 150/180, Pastaset, Multipast and Marga Mulino.
Pastadrive can be used with accessories for Atlas 150 with the exception of the cuts: ravioli, raviolini, reginette, mafaldine and pappardelle.

While making the pasta, it is inevitable for the accessories to get soiled with dough, flour and liquids.
The outer surfaces may be cleaned easily with a cloth and paintbrush, while we have developed removable resin combs to thoroughly clean the cutting rollers.
To remove the combs and clean them we recommend reading the instructions provided in the product’s manual or see the specific video.
Caution: never wash the products in the dishwasher!

Use a drier dough and follow the instructions of the reference sheet thickness table.

The pasta accessories are compatible with all Atlas 150 and Atlas roller 150 machines.
They cannot be used with the 180mm machines and with the Pasta Mixer line.

Turn Tacapasta over and align the arms.
Gently tighten, without forcing it, the screw in the last top arm.

Tacapasta can hold up to 2kg of fresh pasta on 16 arms.

Dispenser is suitable to evenly spread flour, cocoa, sugar, icing sugar, coconut flakes and powder spices.

To make the cutting operation easier and quicker, Pastabike must be held by holding the ends of the handle with two fingers, as shown in the following video.

In the box you will find 9 zigzag wheels, already fitted on Pastabike.

In the box you will find 3 different wheels: smooth, tight zigzag and wide zigzag.

Ensure the upper cover and side plug are perfectly closed.
If the problem persists, contact our Customer Service using the following form.

Pasta Fresca is the most comprehensive machine and includes the trio of accessories for Sheets, Fettuccine and Tagliolini.

In the box you will find 5 different extruder plates (rigatoni, maccheroni, maccheroncini, bucatini and fusilli), one of which is already applied to the machine.

Regina can only be used by hand, with the appropriate crank handle.
This makes it possible to make slow-processed dough, which preserves the organoleptic qualities and is suitable for absorbing sauces perfectly.

Marga Mulino can grind a variety of grains which are naturally gluten-free, such as buckwheat and rice.
If you want to use it for this purpose, only use it for gluten-free flour to prevent contamination.

Rice can be ground into flour. However do not use the motor for this cereal nut, grind in the machine by hand.

The table available for download at the following link shows the grains that you can grind with Marga Mulino and the respective adjustment knob positions for the various finishes.
Marga Mulino can also grind hard kernels such as corn, if they are broken up beforehand.
It cannot be used with oily seeds such as: Almonds, Flaxseed or chestnuts.

In this case the pasta sheet might be too dry, therefore we suggest moistening the edges of the first pasta sheet around the filling with a paintbrush, before closing with the second sheet.
Never dust with flour the two sides of the sheet in contact!

Before spreading out the first sheet, remember to dust the surface of the Ravioli Tablet with plenty of flour to be able to detach the Ravioli more easily.

The ravioli are square and the dimensions are 50x50mm.
The wide “dome” can contain about 1 teaspoonful of filling.

Ensure the zigzag ring nut of the central rod is placed in the same direction as the lever.
If the problem persists, contact our Customer Service using the following form.

The machine’s surface is very smooth and you might find it difficult to open the closing rings, especially if they are not perfectly clean.
We recommend applying slight rotational force with the aid of a cotton cloth.

To clean the Biscuits machine, we recommend always loosening the lower ring, which also holds the extruders.
For more thorough cleaning you can loosen the upper extruder and wash all the machine’s components with water and soap, ensuring all parts are accurately dried with a cloth.

The dough can be added with flavourings and ground hazelnuts provided they are ground very finely, otherwise the machine might not work properly.
The biscuits can be decorated with whole nuts, jam, ground hazelnuts, chocolate etc. once they are spread out on the oven tray.

In the box you will find 20 different biscuit cutters, one of which is already applied to the Biscuits machine.

Both product sets offer the Atlas 150 pasta machine combined with the most commonly used accessories.
Specifically:
- Pastaset: Atlas 150 (Sheets, Fettuccine, Tagliolini), Ravioli, Spaghetti.
- Multipast: Atlas 150 (Sheets, Fettuccine, Tagliolini), Raviolini, Reginette, Spaghetti.

Ampia is available in two roller sizes: 150mm or 180mm maximum length.
Ampia is able to produce the same 3 standard shapes as Atlas: Sheets, Fettuccine and Tagliolini.
However, Ampia does not have the interchangeable cutting accessory, therefore it cannot be fitted with the wide range of accessories available for Atlas 150.

While making the pasta, it is inevitable for the machines to get soiled with dough, flour and liquids. The outer surfaces may be cleaned easily with a cloth and paintbrush, while we have developed removable resin combs to thoroughly clean the cutting rollers.
To remove the combs and clean them we recommend reading the instructions provided in the product’s manual or see the specific video.
Caution: never wash the products under running water or in the dishwasher!

The Pastadrive motor is designed to hold the pasta machine perfectly balanced and it does not need to be clamped.
This allows you to use it on any surface, provided it is smooth and solid.

To solve this problem, please contact our Customer Service using the following form.
To prevent product damage, we recommend not taking the initiative and instead wait for our operator’s instructions.

To solve this problem, please contact our Customer Service using the following form.
Please remember to follow the correct number sequence when making the pasta sheets.Skipping too many adjustment knob settings may cause the rollers to be misaligned.
To prevent product damage, we recommend not taking the initiative and instead wait for our operator’s instructions.

Our manual pasta machines are available in two different roller sizes.
The first, 150mm long, is suitable for home use and has the advantage of being fitted with the widest range of extra accessories (13 pasta accessories).
The second, 180mm long, is suitable both for home and professional use and produces a very wide pasta sheet for a variety of uses.
Atlas Roller is the most basic pasta machine, without the cutting accessory for fettuccine and tagliolini, it only makes the pasta sheet in different thickness.

To solve this problem, please contact our Customer Service using the following form.
Please note the hand crank must always be turned clockwise. Turning the hand crank anti-clockwise may cause the fittings to wear and the rollers to seize up.
To prevent product damage, we recommend not taking the initiative and instead wait for our operator’s instructions.

Request for support

We have customers who pass down our pasta machines as family heirloom and fans who have been using them every day for more than 40 years.
Although our machines are made to last, we need to take care of them every now and again. We are here to provide advice, help and useful information on all our products.

Where do I find it?
The year of production is stamped on the bottom of the pasta machine.
One file only. 20 MB limit. Allowed types: pdf doc docx.